Click the questions below in order to read answers to some of our frequently asked questions. Have a question that's not listed here? Fill out the form at the bottom of the list and we'll answer your question via email.
Yes, in fact, if you are a new customer, Cleveland Steel Container strongly recommends that you evaluate a sample before you buy. Our customer service or your sales rep can assist in providing you with the correct samples.
It typically takes about 6-8 weeks from start to finish for a normal job. However, depending on the quality of the artwork supplied and the number of changes made this time frame can vary.
For plain painted steel pails and covers the minimum order quantity is 1000 steel pails/covers. For decorated pails/covers the minimum order quantity is 2000 steel pails/covers. You can order less than these minimums but a special small order charge will apply. The amount of the small order charge depends on the steel pail/cover type and quantity.
Yes, we have standard drawings of our steel pails and covers on our web-site under the reference materials tab.
At Cleveland Steel Container we offer a free-of-charge service to determine if you need a UN rated steel pail and what rating you need. All we need is a MSDS and your shipping method and we will let you know if you need a UN rated steel pail and if yes, what UN rating you need based on the product/MSDS that you submitted.
Yes, even with our Triplex Technology™, all open head UN rated steel pails need a 24 gauge cover.
We make every attempt to keep our lead-times at 10-15 working days for plain painted steel pails and 15-20 working days for decorated steel pails. Our business is seasonal so lead-time will vary.
No, we are no longer ISO certified but our Quality System is based on our past ISO practices and standards. Our Quality Manual is available to current customers for review as requested. We also conduct internal audits that follow ISO standards.
California is the only regulatory jurisdiction which requires a child warning label (CWL) on steel pails that have a capacity from 4-6 gallon. The rest of the states do not require it. Some companies decide to place it on all of their steel pails because it would be quite difficult to segregate their steel pails based on state or know for sure what state a steel pail might end up in. If a steel pail is found in CA without a CWL, the violation is actually a criminal misdemeanor.
Yes, we can provide interior linings that have FDA approval.