Don’t get stuck in shipping limbo—ensure you’re closing your pails the best and legal way for transport around the world.
How to Purchase a New Closing Tool
The next step after you have read these instructions is to check out the Closing Tools below. You can do this by clicking on one or both of the Manufacturer’s closing tool photos shown to see the closing tools we have available. We are also an ”Authorized Closing Tool Repair Center” for both Carando and Grotnes Closing Tools. The next step will be to select the Closing Tool of your choice by clicking on the “Purchase” Button. You will then be directed to the purchase page where you will be asked to complete the Informational Purchase Order Form, in order to direct your order to the correct Territory Sales Manager.
Once customer service receives your purchase order form, they will contact you to review your “Closing Tool Purchase,” and answer any questions you may have. Upon completion of the Closing Tool Purchase, and review, your order will be submitted to our Customer Service Representative who will then place your order. When you click on “Purchase” you will be directed to the Purchase Order Form.
*Pricing does not include shipping or freight costs*
| Closing Tool Company | Lead Time |
| Carando | 8+ Weeks |
| Grotnes | 1+ Weeks |
Authorized Closing Tool Repair Center
Cleveland Steel Container “CSC” recognizes the need for a proper crimp on our UN-rated and Non-regulated steel pails & covers. For those using a UN rated package, a proper crimp is critical to achieving a valid UN rating on our containers. Our pails and covers are designed to be crimped according to our UN closing instructions. The only way to achieve a proper crimp is to use a closing tool designed and calibrated to crimp heavy gauge UN rated covers. To help our customers keep their closing tools in good operating condition, CSC offers a closing tool repair program.
Qualifying a Repair
CSC will attempt to repair your closing tool if the tool is made by either Grotnes or Carando and if parts are available. Also, CSC can only repair closing tools that are meant to close 2.5 – 7.5 gallon steel pails.
Hand tools, pneumatic tools and semi-automatic tools qualify for repair.
Some tools may not be worth repairing due to the age or amount of repair work needed. CSC can sell you a new closing tool if you determine that your old tool is not worth repairing (contact your CSC sales rep.)
After you read these instructions, you will then be prompted to check the box and proceed to complete the repair form.
A copy of the repair form must be enclosed with the tool when shipped to CSC.
Please send your tool to the following:
Cleveland Steel Container – Tech Center
Attn: Nate Williams
10048 Aurora Hudson Rd.
Streetsboro, OH 44241
Ph-330-968-1168
Your CSC customer service representative (CSR) will be your point of contact to manage your repair. For technical questions about your repair, you may contact Nate Williams at nwilliams@cscpails.com or 330-968-1168.
Once we receive your tool, we will review the problem and the overall condition of your tool. Your CSR will send you an email with an estimate. We will always provide an estimate for the repair before any work is done.
If you indicate “YES” to proceed, a purchase order (PO) will be needed before any work can start. If you indicate “NO,” we will return your tool according to your return shipping instructions on the repair form.
The repair time will depend on parts availability and workload. The average lead-time from when we receive your estimate approval is approximately 3-4 weeks.
CSC will attempt to calibrate your closing tool to the best of our ability so that it properly crimps a CSC cover.
Once your tool is repaired, you will receive an email notification that your tool is ready to be sent back to you. We will ship your tool according to your return shipping instructions on the repair form.
Your Closing Tool Repair Request Form will not be sent in for processing until you have hit the submit button at the end of the questionnaire!
Make sure you print out a copy of the form you submitted. After you print the form, please enclose it with the tool for repair.
Product drawing and specifications detailing features and usage of the Carando 910A Air Operated Closing Tool.
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Product drawing and specifications detailing features and usage of the Carando 910A-HP Air Operated Closing Tool.
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Product drawing and specifications detailing features and usage of the Carando 910H Hand Operated Closing Tool.
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Product drawing and specifications detailing features and usage of the Carando 910H-HP High Performance Closing Tool.
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Product drawing and specifications detailing features of the Grotnes Closing Tool.
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Product drawing and specifications detailing features of the Grotnes Semi-Automatic Closing Tool.
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Product drawing and specifications detailing features of the Grotnes Semi-Automatic Lug-Type Closing Tool.
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Determine which closing instructions are required based on the type of container and fitting you are using.
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